Refund policy

We only ship domestically within the United States of America. Shipping fees are waived on domestic orders exceeding $50. For domestic orders under $50 in non-remote states (Alaska, Puerto Rico and Hawaï), we share the cost of fulfilment and shipping with our customers and charge a flat fee of $8 per order. Shipments will be received within 5-7 business days upon placement of the order. 

All sales are final unless you received the wrong or a damaged item. 

Exceptions  - Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Disclaimer 

Our fulfilment team works fast, so we are unable to cancel or change orders once they are placed. Please make sure all product and shipping information is correct before checking out. You can always contact us for any return question at bonjour@cheribe.com.

*If you purchased CHÉRIBÉ at one of our retailers, please return it to the location where it was originally purchased.